CyberSense
CyberSense Ep. 21 – SIM Swapping Scam
Criminals trick your mobile provider into swapping your SIM to their phone. Suddenly, your phone goes dead – and they have access to your banking OTPs.
📱 Full transcript: SIM Swapping – The South African Nightmare
CYBER SENSE ALERT: SIM Swapping – The South African Nightmare
Criminals trick your mobile provider into swapping your SIM to their phone. Suddenly, your phone goes dead – and they have access to your banking OTPs and verification codes.
Your SIM Swap Survival Plan
ADD A SIM SWAP PIN TODAY
Call your provider right now and set up a PIN or password required for any SIM swap.
DON'T OVERSHARE ONLINE
Keep your ID number, birthday, and personal details private. Criminals use this to impersonate you.
ACT FAST IF YOUR PHONE GOES DEAD
Sudden signal loss? Call your provider immediately from another phone. Ask if a SIM swap just happened.
USE AUTHENTICATOR APPS, NOT SMS
Use Google Authenticator or your bank's app for one-time pins instead of SMS. These are tied to your phone, not your SIM.
Provider Protection Codes
If You Get SIM-Swapped:
- 📞 Call your bank's fraud line immediately.
- 📱 Call your mobile provider to reverse the swap.
- 🔐 Change all passwords from a secure device.
- 🚔 Open a case at SAPS.
— Declan Hardie, Impact 103